Frequently Asked Questions

We organize our work into three areas. Core QA Services covers Test Automation, API Testing, Manual Testing, Performance Testing, Mobile App Testing, and Accessibility Testing. Professional Services covers QA Consulting, QA Training, and Migration to Cypress. AssertQA Labs is where we explore newer approaches such as Lighthouse + Cypress integration and AI-powered test generation.

For test automation we primarily use Cypress, Playwright, and WebdriverIO. For API testing we use Postman and Newman. For performance and load testing we use k6, JMeter, and Gatling. We match the toolset to your stack rather than forcing a single framework on every project.

Both. Automation is ideal for fast, repeatable regression coverage, but some scenarios benefit from human intuition and attention to detail. Our manual testers handle exploratory, usability, and edge-case testing that is hard to automate, and we combine the two where it makes sense.

Yes. Migration to Cypress is one of our Professional Services. We assess your current suite, plan the migration to minimize disruption, and move your tests over while improving stability and maintainability along the way.

We adapt to each project, but the general flow is: 1) Requirements analysis and test planning, 2) Test case design and development, 3) Test execution and defect reporting, and 4) continuous monitoring and improvement. We tailor the scope and cadence to your specific needs and timeline.

Reach out through our contact page or email hi@assertqa.com. We start with a consultation to understand your product, goals, and current testing setup, then propose an approach and timeline tailored to your project.

It depends on scope and complexity. Smaller engagements can take a few weeks, while larger automation or ongoing programs run over several months. We provide a detailed timeline during the initial consultation so you know what to expect.

Yes. We're built for long-term partnerships, which typically span 3 to 5 years. Beyond the initial engagement we offer maintenance, monitoring, and continuous improvement so your test suite keeps pace with your product.

Yes. Through our Professional Services we provide QA Consulting to help shape your testing strategy and QA Training to upskill your team, so quality becomes part of how you build, not just something we do for you.

AssertQA was founded in 2018 and is based in Belgrade, Serbia. Our business hours are Monday to Friday, 08:00–17:00 CET. You can reach us at hi@assertqa.com or +381 62 926 5082.

We work with companies of all sizes, from early-stage startups to established enterprises. We tailor our testing strategy and scope to match your needs and budget rather than applying a one-size-fits-all model.

We work with clients across a wide range of industries, including fintech, healthtech, mobility, SaaS, e-commerce, and enterprise software. Our client list spans early-stage startups to global enterprises such as Deutsche Telekom and Becton Dickinson.

Yes. We don't take on projects in the Gambling or Gaming industries. Outside of that, we're happy to work with companies of any size across the industries mentioned above.

We combine hands-on technical expertise with a genuine partnership approach. We don't just run tests and hand over a report — we help you improve your development process and build a lasting quality culture, which is why our client relationships tend to last for years.

We follow strict confidentiality practices, including NDAs, secure communication channels, and careful handling of access and credentials. Your code, data, and intellectual property are treated as confidential throughout the engagement.

Yes, we use AI as much as it genuinely helps — for things like speeding up test generation and spotting patterns faster. But AI doesn't do our work for us. Every test strategy, edge case, and quality decision is reviewed and owned by our QA engineers.